Privacy Policy

We, the ROTEC GmbH & Co. KG ROHSTOFF-TECHNIK (hereinafter called ROTEC) look forward to your visit to our website. The protection of your personal data with regards to processing is very important to us. We want you to feel secure when visiting our Internet site. Below we explain what information we collect at ROTEC during your visit to our website and how it is used.

Personal data
Personal data is information about personal or material circumstances of an identified or identifiable natural person. This includes information such as your real name, address, phone number and birth date. Information that is not directly linked to your real identity - such as favorite websites or number of users on a page - is not personal data.

Collection and processing of personal data
When you visit our website, our web server automatically records the following connection data of the calling computer in a temporary log for system security purposes, the websites you visit with us, the date and duration of your visit, the data identifying the browser and operating system type, as well as, the referring URL (the website you visited last). Additional personal information such as name, address, telephone number or e-mail address is not collected unless you provide this information voluntarily, e.g. as part of registration, a survey, a contest participation or a request for information.

Use and disclosure of personal data
The personal data that you provide us with may solely be used for the purposes of technical website administration and to fulfill your wishes and requirements, that is usually to fulfill the contract with you, to answer your inquiry or your participation in a lottery.

Only if you have previously granted your approval or - if so stipulated by legal regulations - have not raised an objection, will we use this data for product-related surveys and marketing purposes.

We will not share, sell or otherwise transfer your personal data to third parties, unless it is necessary for the purpose of the contract or unless you have expressly consented. So it may be necessary for example, for orders that we pass on your address and order information to our suppliers.

If, for the provision of a service or to reply to a request, the transmission of personal data to an external service is required, we use technical and organizational security measures to ensure that the statutory provisions for data protection are adhered to. In addition, ROTEC requires external service providers to comply with the relevant statutory data protection provisions for confidential treatment and deletion of personal data without delay, as soon as they are no longer needed.

Personal information from children
Since the protection of children's privacy is very important, we do not want to collect, process and use any personal information from anyone under the age of 18. If you are a parent and/ or guardian and know that your children have transmitted their personal data, you can contact us using the addresses listed in the imprint, if you want the data to be deleted.

Use of Cookies
On our website we generally do not use cookies. Only in exceptional cases, are the so-called session cookies used, which store data for technical session control in the memory of your browser. This data  is not personal and is deleted when you close your browser.

If, under rare occasion, one of our applications requires the storage of personal data in a cookie, we will ask your express permission first. Furthermore, we point out that browsers usually have functions to manage cookies.

ROTEC takes all necessary technical and organizational security measures to protect personal data against loss and misuse. Your data is stored in a secure operating environment that is not publicly accessible. If you communicate with ROTEC via e-mail, we point out that the confidentiality of the information is not guaranteed. The contents of e-mails can be intercepted by third parties. We encourage you to send us confidential information only by mail.

The right of access
Upon written request we will inform you about which data of yours we have stored (e.g. name, address).

If you have questions regarding the processing of your personal information, you may contact the ROTEC Privacy commissioner, available in the of case of information requests, suggestions or complaints.

Privacy Commissioner of ROTEC GmbH & Co. KG  ROHSTOFF-TECHNIK:
Dr. Dornbach Consulting GmbH
Anton-Jordan-Straße 1
56070 Koblenz